FAQ’s

 

 

When will I receive my order?

Once you are done selecting your products and click on checkout you will be prompted to select the shipping address. Your order will be delivered to you on that address. In a rare case, if we find it hard to arrange your required item, we will issue a full refund to your account.

How will the delivery be done?

We have a tie-up with the courier companies who have to deliver all across India which ensures timely and accurate delivery to our customers.

How much are the delivery charges?

We have fix charge of Rs.94 for all order delivery all over India. No matter what the order weight is, we will charge only Rs.94

What is the minimum order for delivery?

There is no minimum order limit with 24buyonline, you can order as per your requirement.

Do you do same day delivery?

Yes, we do. But all it depends upon the required item’s availability & delivery location, as we have shipped the orders in some areas in the time range of 2-3 working hours also just after getting those orders.

What are the order placement & office timings in 24buyonline?

Well, there Is no such limit as with us you can order 24×7, also our WhatsApp & email support is there at the time when you want our support, Calling teams are available from 10AM-7PM(Mon-SAT)

What are the available payment modes in 24buyonline?

We have a variety of payment options like card payment, NEFT payment, payment by wallets, and cash deposit to our account etc., we also provide cod for some selected products & areas.

What if a wrong item is delivered?

In case if you get a wrong item then you just need to provide us images of the item received for our verification purpose,  if found that we shipped the wrong item, we will issue a full refund of your paid amount.

What if want to cancel the order?

Order cancellation is possible before the arrangement of the item, if an item has been arranged then there is no order cancellation possible.